Ferazzoli Imports-New England — Establishment and home goods store at 234 Middle Street, Middletown, Connecticut.

Nice stone selection but otherwise no good. The whole experience began with half the payment up front and two complimentary sample 4oz bottles of granite cleaner and sealer. I received 24oz bottles from another company that did my kitchen. The other half of the payment is due before they even cut the stone. The first visit to the house for template came without an appt. Next time showed up but didnt inform me to remove the existing counter. Template layout was done on wrong slab when I arrived. Origonal install date was changed and I confirmed the new date twice with different employees. Removed the counter and guess what nobody showed. No apologies for the screw up. Didnt even call me to reschedule - I had to follow up. When the granite finally arrived one hole was incorrectly drilled. Not impressed with there service or fabrication. Price is also outrageous $82 a square ft.